Shipping policy

At Cartify Trading, we are committed to delivering your orders quickly, safely, and efficiently across Qatar. Please review our shipping guidelines below for full transparency regarding delivery timeframes, fees, and service options.

1. Delivery Coverage

We currently only deliver within the State of Qatar. Orders placed with shipping addresses outside Qatar will not be processed or fulfilled.

2. Delivery Timeframes

  • Standard Delivery (Doha Area):
    Orders within Doha city limits are typically delivered within 2 to 3 days from the time of confirmation.
  • Remote Areas (Outside Doha):
    Deliveries to areas such as Al Khor, Mesaieed, Dukhan, Al Ruwais, Shahaniya, and other distant locations may take up to 3 to 5 days.
  • Delivery Days:
    Deliveries are made from Saturday to Friday.

3. Shipping Fees

  • Standard Delivery:
    • Delivery charge of flat 15 QAR on all orders within Doha.
    • Delivery charge of flat 25 QAR on all orders in areas such as Al Khor, Mesaieed, Dukhan, Al Ruwais, Shahaniya, and other distant locations

4. Order Cancellation

To cancel an order, please contact us through:

  • 📱 WhatsApp: +974 5164 4848

Once a cancellation request is received, our support team will assess the status of the order and confirm the next steps.

Need Assistance?

If you have any questions about your delivery or would like to follow up on an order, contact our support team:

📧 Email: sales@cartifyqatar.com
📱 WhatsApp: +974 5164 4848